Delete Account & Data
Official Account & Data Deletion Request Process
At Viraal Call, we respect your privacy and give you full control over your personal data. If you no longer wish to use your Viraal Call account, you can submit an official deletion request below without having to log in to the application.
Submit Deletion Request
Enter the registered mobile number associated with your Viraal Call profile. No password or login required.
Deletion & Verification Workflow
Request Submission
Submit your registered mobile number using the form. A verification ticket will be recorded in our queue.
Security Verification
To prevent unauthorized requests, our customer support team will contact you on your registered mobile number for identity verification.
Account Suspension & Purge
Once verified, your account and eligible data will be permanently deleted within 30 days. You can also cancel the request during the grace period.
Data Retention & Policy Details
- What is deleted: Profile pictures, bio, interests, call & chat histories, match records, and device tokens.
- Unused credits: Any wallet credits remaining at the time of deletion will be forfeited.
- Legal & Financial compliance: Certain transactional or fraud-prevention audit records may be retained as mandated by applicable local laws.
Need immediate assistance?
You can also initiate an instant account deletion inside the Viraal Call Mobile App under Settings > Account > Delete Account.
For queries regarding your personal data, reach out to our privacy desk at [email protected].